Data retention policy
For the most up to date information, refer to your customer agreement.
Prelay will retain your Personal Data only for as long as is necessary to provide agreed upon services to you. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.
Data archiving and removal policy
For the most up to date information, refer to your customer agreement.
Upon termination of your customer agreement with Prelay, you may request the destruction or return of Personal Data.
Data storage policy
For the most up to date information, refer to your customer agreement.
We use industry standard technical and organizational measures to secure the information we store. Please see https://www.prelay.com/security/ for more information about our security measures. Data hosting details
Cloud hosted
Data hosting company
Google Cloud Platform
App/service has sub-processors
yes
Guidelines for sub-processors