Box

Description Features Permissions Security & Compliance

Box for Slack helps businesses of all sizes securely manage and collaborate on content to drive more productive teamwork. Easily access your Box content from within Slack to share or import files and eliminate time-consuming context switching between applications. Your content remains centralized in Box, but quickly available where collaboration happens in Slack.Learn more with this quick video: https://players.brightcove.net/6291496955001/experience_64dd284838db922b5372284c/share.htmlEnd-user features:
● Content cards: View file information such as name, author, thumbnail and more when a Box file is shared to Slack
● Instant permissions: Update the collaboration permissions of a Box file directly from within Slack
● Box slash commands: Quickly perform common actions such as searching for files and viewing recent files within Slack
● Automatic uploads to Box: Store all content uploaded via Slack UI in Box
● Box file picker: Securely share content from Box in channels and direct messages without leaving conversations
● Share files from the Box Web app preview: click the Slack icon in the sidebar of the app preview to take its link into Slack and send it to channels and conversations of your choice (learn more: https://support.box.com/hc/en-us/articles/360044193853)
● Box event notifications: stay up to date with collaboration invites and exchanging comments on files in BoxAdmin features
● Enable/disable file thumbnails: Choose whether file thumbnails are displayed for shared Box files
● Enable/disable permission checks before file display: Choose whether content cards are shown based on Box file permissions
● Enable/disable content indexing for Search in Slack: Choose whether the contents of shared Box files are indexed and surfaced in Slack’s native search
● Slack allowlisting: Restrict the app to specific Slack workspaces or Enterprise Grid orgs that can be connected to your Box enterprise instance
● Enable/disable Box as content layer: Choose whether to store all content uploaded via Slack UI in Box for specific Slack workspaces or Enterprise Grid orgs (learn more: https://support.box.com/hc/en-us/articles/4415585987859-Box-as-the-Content-Layer-for-Slack)Note: Admin settings can be customized from within the Admin Console in Box - please visit the Box Community site (https://support.box.com/hc/en-us/p/Integration_Page_2023?section-id=21356608707859) for more information.Box AI features
● Let Box AI assist you with its insights on Box files shared in Slack (learn more: https://support.box.com/hc/en-us/articles/30754152990099-Box-AI-for-Slack)
● As an admin, choose if, where and how Box AI assistance is offered for Box files surfaced in Slack
● Limitations/disclaimer: questions on, or including these topics or commands, return mixed and sometimes inaccurate information, such as calculations, table structures, and numbers, counting words or phrases, document metadata such as page number, authors, file size, word count, and collaborators, images, videos, charts, graphs, etc.Box for Slack is available for Box customers on eligible paid plans. See https://box.com/pricing for details

More ways to use Box in Slack

Automate with Workflow Builder

Workflow Builder* lets you transform everyday processes into automations, without writing a single line of code. Add third-party tools like Box to workflows to manage work and processes from Slack, and use templates to get started quickly. Learn more about automations

Templates available for Box:

Box Sign signature request

Use Slack to send a person documents to sign from a Box Sign template

New Box folder

Fill out a form and create a new folder in Box

*Workflow Builder is only available on paid subscriptions

Permissions

Box will be able to view:

Box will be able to do:

Review the details to better understand this app’s security practices. To learn more about assessing apps for your workspace visit our Help Center.

General

Privacy & data governance

Data retention policy

Box customers can leverage advanced data retention management capabilities. Admins can set and customize retention policies with a disposition action at a global, folder, or file (via metadata) level across their content. More information is available within Box Support resources: https://support.box.com/hc/en-us/sections/360007553133-Using-Retention

Data archiving and removal policy

Box customers can download their content at any point during their contract period in the native format or as negotiated in their contract. Box respects the intellectual property of others and will respond to notices of alleged copyright infringement that comply with the law. We reserve the right to delete or disable Content alleged to violate copyright laws or these Terms and reserve the right to terminate the account(s) of violators. Box performs secure deletion and/or destruction based on its Data Handling and Destruction Standard. Box has established an Asset Management Policy which governs asset maintenance, security, disposal, and re-use. Box policies are internal documents and deemed confidential. A table of contents can be provided upon request. The full contents of the policy can be reviewed during an onsite visit as appropriate. More information: https://support.box.com/hc/categories/360003188134-Box-Governance

Data storage policy

Box provides customers with a wide range of leading-edge, customizable solutions for cloud data storage. More information: https://support.box.com/hc/categories/360003188134-Box-Governance

App/service has sub-processors

App/service uses large language models (LLM)

yes

LLM model(s) used

Box AI uses Azure OpenAI GPT-3.5-turbo, GPT-4o, Google Gemini Flash, Google Text Unicorn and more LLM models (subject to change).

LLM retention settings

Box does not save Box AI questions or answers without explicit customer consent, nor does Box allow our AI model providers to do so. Learn more at https://www.box.com/legal/boxaiprinciples.

LLM data tenancy policy

Box is an enterprise multi-tenant solution for cloud content management. Data is never shared between Box enterprises unless explicitly requested by the users. Learn more at https://www.box.com/legal/boxaiprinciples.

LLM data residency policy

Box does not train any AI models on customer data. All interactions with Box AI are ephemeral in nature and are not persisted by Box beyond the duration of the chat session. Learn more at https://www.box.com/legal/boxaiprinciples.

Certifications & compliance

Security