Delesign

United States

This policy ensures that Delesign adequately protects and maintains necessary records and documents. Additionally, this policy ensures that records that are no longer needed by Delesign are discarded/destroyed at the appropriate time. Modifications may be made to this Data Retention Schedule to ensure compliance with appropriate legislation. Data retention may be prolonged in the event of any ongoing investigation or to ensure compliance with any other legal obligation. Delesign will take reasonable technical and organizational precautions to prevent loss, misuse or alteration of your personal data. Delesign will store personal information in databases and logs. Delesign does not store any paper copies of Personal Information. Personal Information is only stored electronically. Customers should acknowledge that the transmission of information over the internet is inherently insecure, and while Delesign will do everything in its power to protect information, Delesign cannot guarantee the security of data sent over the internet. Customers will be responsible for keeping their Username and Password for accessing Delesign’s website and/or mobile application confidential. Delesign will never ask for a password other than when needed to log into our website or mobile application. Delesign recognizes the users right to their own personal data. As such, all personal data will be deleted upon request of the user. Complaint Files Person Responsible for Storage - CX Administrator Retention Time Period - No less than 2 years Database Files Person Responsible for Storage - DevOps Administrators Retention Time Period - Stored Until Program Completion Backups Person Responsible for Storage - DevOps Administrators Retention Time Period - 6 months

Delesign will remove Customer Data whenever asked. Please contact help@delesign.com should you wish to have your data removed.

Delesign is committed to properly protecting the information that it holds. This policy and associated practices and procedures have been agreed by Delesign. The technical processes in use to facilitate this are ineffective unless the correct procedures are carried out in a careful and consistent manner. Where access to sensitive data has been authorised, use of such data shall be limited to the purpose required to perform Delesign business. Where a member of staff who has access to sensitive data either leaves or has their authorisation removed e.g. as a result of a change of role, their status must be updated within 24 hours. e.g., by changing access control lists. Information, whether original or duplicate, should never be kept outside Delesign’s systems (e.g. on PC hard drives, on CDs or other removable media) except as a temporary off-line copy driven by a business need to work off-line, or for authorised transfer to other users or systems. Information held in digital formats should be managed and stored in such a way as to ensure usability and accessibility through time. This may involve migration of information between environments and systems, conversion to current software versions, or conversion from obsolete to current formats.

United States

Cloud

Hostgator

no

For data deletion, once user requested, we delete it completely from our database.

no

no

no

yes

justy@delesign.com

no

no

no

no