FreeScout
FreeScout is the free open source PHP/MySQL help desk and shared inbox – self hosted clone of Help Scout. The FreeScout + Slack integration centralizes your team communications. This app allows you to post events from FreeScout (new conversations, customer replies, conversation assigned, updated, etc) instantly to the Slack channel. You can also map different mailboxes to different channels.
Permissions
FreeScout will be able to view:
FreeScout will be able to do:
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General
Privacy & data governance
Certifications & compliance
Security
Uses token rotation
no