Troopr Assistant
For the first time, Troopr brings Slack first solutions for engineering and IT teams in one app. Manage IT support, track your project issues, visualize your project reports, access your team knowledge base and conduct async team meetings - all directly in Slack. Automate and offload the routine work to Troopr Assistant.Check-ins
Async Slack meetings for hybrid remote teams. Troopr facilitates your standup, daily scrum, retros (retrospectives), planning poker meetings in Slack. Read more here:
Standup Bot for Slack
Online planning poker for Slack
Online retrospectives for SlackHelpDesk
Slack first Ticketing for IT teams. Get bi-directional ticket updates between Slack and Jira. Read more here: Integration for Slack and Jira Service ManagementProjects
Slack first Issue Tracking for Software teams. Bring your sprints, tasks and project reports to Slack. Read more here: Integration for Slack and Jira SoftwareReports
Easily share Jira reports in Slack. Read more here: Integration for Slack and Jira Service DeskWiki
Automatically answer employee support requests in Slack. Powered by your knowledge base, wiki in Confluence. Read more here: Integration for Slack and ConfluenceFree fully featured trial for unlimited users. No credit card required. Affordable flat pricing for all team sizes.Note: Troopr accounts for team members are provisioned based on their Slack email addresses. No email communication will be made to any team member unless they opt-in or triggered by another member usually to welcome them.
Async Slack meetings for hybrid remote teams. Troopr facilitates your standup, daily scrum, retros (retrospectives), planning poker meetings in Slack. Read more here:
Standup Bot for Slack
Online planning poker for Slack
Online retrospectives for SlackHelpDesk
Slack first Ticketing for IT teams. Get bi-directional ticket updates between Slack and Jira. Read more here: Integration for Slack and Jira Service ManagementProjects
Slack first Issue Tracking for Software teams. Bring your sprints, tasks and project reports to Slack. Read more here: Integration for Slack and Jira SoftwareReports
Easily share Jira reports in Slack. Read more here: Integration for Slack and Jira Service DeskWiki
Automatically answer employee support requests in Slack. Powered by your knowledge base, wiki in Confluence. Read more here: Integration for Slack and ConfluenceFree fully featured trial for unlimited users. No credit card required. Affordable flat pricing for all team sizes.Note: Troopr accounts for team members are provisioned based on their Slack email addresses. No email communication will be made to any team member unless they opt-in or triggered by another member usually to welcome them.
Permissions
Troopr Assistant will be able to view:
Troopr Assistant will be able to do:
Review the details to better understand this app’s security practices. To learn more about assessing apps for your workspace visit our Help Center.
General
Developer
Troopr Labs Inc
Company headquarters location
United States
Terms of service
Privacy & data governance
Data retention policy
Data is stored as long as you continue to use our services in accordance with our privacy policy and GDPR compliance. Customers can opt to request removal of their data at any time, or upon uninstallation of our app by making a request to security@troopr.io.
Data archiving and removal policy
Upon termination of Troopr account, we shall in no later that 30 calendar days delete all content permanently from active systems.
Data storage policy
Troopr's infrastructure is hosted exclusively by Amazon Web Services (AWS), and all data in transit and data at rest is encrypted using the most up-to-date protocols (specifically TLS V1.2 and AES-256).
Data center location(s)
United States
Data hosting company
Amazon AWS
App/service has sub-processors
yes
Guidelines for sub-processors
Certifications & compliance
Privacy Shield notice
GDPR commitment
Data deletion request procedure
To delete all your Customer Data stored by Troopr, please email security@troopr.io with your request. We will delete your data within 30 days from the date of the request.
HIPAA compliant
no
While this app may offer HIPAA compliance, Slack does not have a business associate agreement with any third-party application providers, including those in the Slack Marketplace, so you are responsible for validating the provider's compliance and executing an appropriate agreement before enabling.
Security
Supports Security Assertion Markup Language (SAML)
no
Has a dedicated security team
yes
Contact for security issues
security@troopr.io
Has a vulnerability disclosure program
yes
Vulnerability disclosure program URL
Vulnerability disclosure program covers Slack app
yes
Has a bug bounty program
yes
Bug bounty program URL
Requires third party authorization/connections
no
Uses token rotation
no