CallConnect
ブラウザ電話システム CallConnect の Slack 連携アプリです。CallConnect で通話イベントが発生すると、通話内容や録音を含めて Slack へ通知します。
また着信不在や営業時間外の時にも Slack へ通知が届くため、迅速な顧客対応を実現することができます。本アプリは CallConnect の Basic プラン以上の契約が必要です。ログイン後の 管理＞連携より連携を行ってください。
また着信不在や営業時間外の時にも Slack へ通知が届くため、迅速な顧客対応を実現することができます。本アプリは CallConnect の Basic プラン以上の契約が必要です。ログイン後の 管理＞連携より連携を行ってください。
Permissions
CallConnect will be able to view:
CallConnect will be able to do:
Review the details to better understand this app’s security practices. To learn more about assessing apps for your workspace visit our Help Center.
General
Developer
selfree LLC
Company headquarters location
Japan
Terms of service
Privacy & data governance
Data retention policy
•SELFREE retains data that is (i) necessary to effectively fulfil its operational activities, (ii) for the purpose detailed in Section 2 of SELFREE’s privacy policy, (iii) litigation, and (iv) compliance with applicable laws and regulations.
•For data to be used in routine business operation (including data related to Personal Information), SELFREE shall retain such data for the duration that such data is reasonably required to fulfil its purpose in conducting the Services.
•For data related to financial/accounting information, SELFREE shall retain such data for eleven (11) years or up to the duration that such data is reasonably required to fulfil its purpose in conducting the Services.
Data archiving and removal policy
For data that is no longer needed for routine business operation but must be retained,
SELFREE shall archive such data in an appropriate and timely manner.
Data storage policy
• SELFREE will ensure that disposal of data is done in an efficient and responsible
manner.
• For data for which the retention period has expired, SELFREE will dispose of such data
in an appropriate and timely manner.
• For data that is no longer needed for routine business operation, and which need not
be retained, SELFREE will dispose of such data in a timely manner.
• Disposal of data related to Personal Information may be requested by User pursuant to
Section 10 of SELFREE’s privacy policy.
Data hosting company
AWS
App/service has sub-processors
no
Certifications & compliance
Data deletion request procedure
When someone requests for selfree LLC to delete personal data, we will delete them.
HIPAA compliant
no
While this app may offer HIPAA compliance, Slack does not have a business associate agreement with any third-party application providers, including those in the Slack Marketplace, so you are responsible for validating the provider's compliance and executing an appropriate agreement before enabling.
Security
Supports Security Assertion Markup Language (SAML)
no
Has a dedicated security team
no
Contact for security issues
support@callconnect.jp
Has a vulnerability disclosure program
no
Vulnerability disclosure program covers Slack app
no
Has a bug bounty program
no
Requires third party authorization/connections
no
Uses token rotation
no