RingCentral

Description Features Permissions Security & Compliance

RingCentral for Slack provides teams with the tools to enhance productivity and drive collaboration on the fly within Slack. Communicate and collaborate quickly with teammates by starting a RingCentral Video meeting directly from Slack's text box. Quickly connect with a colleague by making a call using RingCentral from the native call icon. Leverage Slack commands and drive productivity across all functions.Key Features:Slash-command: Start a RingCentral Video meeting or a RingCentral audio conference call with simple commands. (i.e. /RingCentral [call, meet, help]).Call icon:
- Initiate a RingCentral Video meeting with a click of a button
- Make a phone call using RingCentralBenefits:►Seamless integration with Slack
Connecting Slack with the business applications you use every day allows you to automate the tedious tasks in your workflow for added efficiency and ease of use.►Productive team collaboration
RingCentral for Slack enables your teams to instantly evolve their team conversations as needed, keeping projects moving forward in a productive way.►Streamlined business communications
RingCentral for Slack reduces the need for users to switch between applications while collaborating within teams.

Permissions

RingCentral will be able to view:

RingCentral will be able to do:

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General

Privacy & data governance

Data retention policy

Ringcentral will retain the personal information for no longer than is necessary to fulfill the purposes for which the information was originally collected unless a longer retention period is required or permitted by law, for legal, tax or regulatory reasons, or other legitimate and lawful business purposes. Where we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it.

Data archiving and removal policy

RingCentral respects Customer’s data privacy and will only archive the information provided by Customer to RingCentral or collected in the provision of the Services in accordance with: the Privacy Notice. As used in this Notice, “personal information” or “personal data” means any information or data relating to an identified or identifiable natural person or household that we process in connection with our Websites, Apps, and Services; an identifiable natural person or household is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person or household. The categories of personal information that we have collected or shared about a customer in the preceding 12 months. We will either remove it or be requested from the customer ticket to delete it.

Data storage policy

Certain RingCentral products and services may also access and store personal information about you from a customer’s social media accounts or accounts a customer may have with other third-party services, when the customer chooses to connect its RingCentral accounts with its other accounts. This personal information may include name, email, geolocation and any other publicly available information on these platforms. With respect to social media, only personal information that an End User has directly provided to the relevant RingCentral customer or that an End User has designated as publicly accessible will be accessed or stored. We use this personal information in connection with providing our Services to our customers. For example, we use this personal information to enable RingCentral customers to respond to social media posts and messages from within their RingCentral accounts, and to enable RingCentral customers to track and analyze their interactions with End Users via social media.

App/service has sub-processors

Certifications & compliance

Security