Zylo
With the Zylo + Slack integration you can unlock the ability to directly survey users of cloud applications across your business right where they spend their time, in Slack. Using Zylo’s Net-Promoter Score based tools for capturing user feedback and Slack’s Message Menus, IT and Procurement teams can target users of applications with a quick direct message in Slack requesting their feedback. The results are available back in Zylo side-by-side with your application spend and usage data that is used for strategic purchasing and renewal decisions.In order to take advantage of this integration, you must be a Zylo customer. Learn more at www.zylo.com.
Permissions
Zylo will be able to view:
Zylo will be able to do:
Review the details to better understand this app’s security practices. To learn more about assessing apps for your workspace visit our Help Center.
General
Developer
Zylo, Inc.
Company headquarters location
United States
Terms of service
Privacy & data governance
Data retention policy
Zylo collects 3rd party information when a customer connects an integration to our platform. This information is retained for the life of the contract, even if the integration is disconnected. If the client requests Zylo to remove the data, we will respond to their request within 30 business days.
For further information, please see Zylo's Privacy Policy and Terms and Conditions.
Data archiving and removal policy
Zylo client data is retained for the lifespan of the contract. When the contract is terminated or ended, Zylo will purge all personal client info from the system within 90 business days. If the client requests Zylo to remove the data, we will respond to their request within 30 business days.
For further information, please see Zylo's Privacy Policy and Terms and Conditions.
Data storage policy
Zylo has implemented processes intended to protect user information and maintain security of data that we process. Each account holder is assigned a unique username and password, which is required to access their account. It is your responsibility to protect the security of this login information. When you enter sensitive information (such as your login information) on our site, we encrypt all system or customer data in transit and at rest.
As part of the Zylo services, we store financial data as well as employee utilization information. We respect the privacy of all users, and consider all data that is collected to be private. Zylo may access this data only for the purpose of providing the Zylo Services, preventing or addressing service or technical problems, at a Customer’s request in connection with customer support matters, or as may be required by law. Zylo will not distribute or sell your information to a 3rd party, except as disclosed in this policy. When you utilize the Zylo Service globally, data is submitted and transferred into the United States and you hereby consent to such transfer.
For further information, please see Zylo's Privacy Policy and Terms and Conditions.
Data center location(s)
United States
Data hosting details
Cloud hosted.
Data hosting company
AWS
App/service has sub-processors
yes
Guidelines for sub-processors
Certifications & compliance
Privacy Shield notice
GDPR commitment
Data deletion request procedure
Please email support@zylo.com to request data deletion.
HIPAA compliant
no
While this app may offer HIPAA compliance, Slack does not have a business associate agreement with any third-party application providers, including those in the Slack Marketplace, so you are responsible for validating the provider's compliance and executing an appropriate agreement before enabling.
Security
Supports Single Sign On (SSO) with the following providers
Okta, OneLogin, Google, SailPoint, Ping, Microsoft Azure AD
Supports Security Assertion Markup Language (SAML)
yes
Has a dedicated security team
yes
Contact for security issues
security@zylo.com
Has a vulnerability disclosure program
no
Has a bug bounty program
no
Requires third party authorization/connections
yes
Uses token rotation
no