Wrike

Description Features Permissions Security & Compliance

Wrike is powerful online project management software that enables every type of team to accomplish more, at scale. By bringing Wrike into Slack, you enable your team to convert informal chats into structured work and more easily collaborate on Wrike projects.With the Wrike integration you can:• Create new tasks to quickly get work into Wrike, where it can be better managed, tracked, and reported on. Use /wriketask to open a popup to easily enter task details.
• Immediately receive notifications as work progresses in Wrike, so your team can stay informed and quickly respond to changes.
• Post task previews into conversations to make it easier to collaborate on Wrike projects while staying in Slack. To show previews, just add the Wrike app to a workspace.Type /wrikehelp to learn more about the integration and see more slash commands.Note that you’ll need a free or paid Wrike account to use the Wrike integration.

Permissions

Wrike will be able to view:

Wrike will be able to do:

Review the details to better understand this app’s security practices. To learn more about assessing apps for your workspace visit our Help Center.

General

Privacy & data governance

Data retention policy

We hold Personal Data for as long as necessary to fulfill the purposes set forth in this Privacy Policy. Information may persist in copies made for backup and business continuity purposes for additional time. More details in https://www.wrike.com/security/privacy/#data-retention

Data archiving and removal policy

Wrike will automatically delete any remaining Customer Data and Customer Account after such free account has been inactive for one-hundred-eighty (180) days. Customer must download Customer Data, if desired, prior to deletion by Wrike as stated herein. (https://www.wrike.com/security/terms/#customer-data-and-account) If the account was deleted 180 days ago or more, it will be cleaned up (all personal data will be erased). This functionality cleans ONLY deleted accounts and is not related to accounts with canceled subscriptions.

Data storage policy

We are headquartered in the United States, and recipients of the data disclosures described in this Privacy Policy are located in the United States and elsewhere in the world, including where privacy laws may not provide as much protection as those of your country of residence. However, eligible Customers can arrange to have their Workspaces stored in our data center located in the European Union. https://www.wrike.com/security/overview/ Wrike has certified that it adheres to the EU-U.S. Data Privacy Framework (EU-U.S. DPF), the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework program (Swiss-U.S. DPF) as set forth by the U.S. Department of Commerce. Wrike, Inc. has certified to the U.S. Department of Commerce that it adhered to the EU-U.S. Data Privacy Framework Principles (EU-U.S. DPF Principles) with regard to the processing of personal data received from the European Union in reliance on the EU-U.S. DPF and from the United Kingdom (and Gibraltar) in reliance on the UK Extension to the EU-U.S. DPF. Wrike has certified to the U.S. Department of Commerce that it adheres to Swiss-U.S. Data Privacy Framework program Principles (Swiss-U.S. Principles) with regard to the processing of personal data received from Switzerland in reliance on the Swiss-U.S. DPF. If there is a conflict between the terms in this privacy policy and the EU-U.S. DPF Principles and/or the Swiss-U.S. DPF Principles, the Principles shall govern. To learn more about the Data Privacy Framework (DPF) program, and to view our certification, please visit https://www.dataprivacyframework.gov/. The following statements apply to all EEA, UK, and Swiss Personal Data that is received by Wrike in the United States pursuant to the DPF: Wrike is subject to the jurisdiction and enforcement authority of the United States Federal Trade Commission. EEA, Swiss, and UK individuals have the right to access their Personal Data that has been transferred into the United States and to correct or update that information. Individuals also have the right to erase information that has been processed in violation of the DPF Principles. To exercise any of these rights, which are subject to exceptions under the DPF Principles, individuals should refer to the contact information at the end of this policy. When Wrike receives Personal Data under the DPF and then transfers it to a third-party service provider acting as an agent on Wrike’s behalf, Wrike has certain responsibility under the DPF if both (i) the agent Processes the information in a manner inconsistent with the DPF, and (ii) Wrike is responsible for the event giving rise to the damage. Covered European residents should direct any questions, concerns, or complaints regarding Wrike’s compliance with the DPF to Wrike as described at the bottom of this Privacy Policy. Wrike will attempt to answer your questions and satisfy your concerns in a timely and complete manner as soon as possible. If, after discussing the matter with Wrike, your issue or complaint is not resolved, Wrike has agreed to participate in the DPF independent dispute resolution mechanisms listed below, free of charge to you. Please contact Wrike first. https://www.wrike.com/security/privacy/

Data hosting details

https://www.wrike.com/security/#physical-security

App/service has sub-processors

yes

Guidelines for sub-processors

https://learn.wrike.com/subprocessor-list/

Certifications & compliance

SOC attestation

https://www.wrike.com/security/#Compliance

ISO/IEC-27001 certification

https://www.wrike.com/security/#Compliance

ISO/IEC-27018 attestation

https://www.wrike.com/security/#Compliance

CSA Star level

https://cloudsecurityalliance.org/star/registry/wrike-inc/

Privacy Shield notice

https://www.privacyshield.gov/participant?id=a2zt000000001F2AAI&status=Active

GDPR commitment

https://www.wrike.com/security/privacy/#scope

Data deletion request procedure

All Users can: Review and update certain User information by logging in to the relevant portions of the Platform. Deactivate their accounts by contacting us at https://help.wrike.com/hc/requests/new, subject to any contractual provisions between Wrike and the Customer responsible for the account. Except when the Customer has requested closure of all its User accounts, information in a deactivated User account may be available to the Customer for some time. Deactivate data collection by our browser extension by uninstalling it. Controls related to cookies and other automated data collection are described in the “Cookies and Automated Data Collection” section above. Anybody can unsubscribe from marketing emails by clicking the unsubscribe link they contain. Residents of the European Economic Area, the UK, and many other jurisdictions have certain legal rights to do the following with Personal Data we control: Obtain confirmation of whether we hold Personal Data about them, and to receive information about its Processing; Obtain a copy of the Personal Data, and in some cases, receive it in a structured, commonly used and machine-readable format, or have it transmitted to a third party in such form; Update, correct or delete the information; Object to our Processing of the information for direct marketing purposes; Object to other Processing of the information; and/or Withdraw consent previously provided for the Processing of the information. Residents of the European Economic Area, the UK, and Switzerland also have certain rights under the Data Privacy Framework, as described in the “International Data Transfers” section below. To exercise any of those rights with respect to the Personal Data Wrike controls, individuals should contact us as described at the end of this Privacy Policy. To exercise any rights relating to Service Data, Users should contact the relevant administrator for the Workspace associated with the Service Data, not Wrike. Regular Users of a Workspace can find contact information for the relevant Customer’s administrator(s) by logging in to the Workspace and selecting “Profile”, then “Profile Settings”, and then “Account Information”. Other individuals may contact Wrike to ask Wrike to forward a request or inquiry to a particular Workspace’s administrator or contact point. If you are a Customer account administrator or Customer account owner and require assistance with this process, such as if you want to make a request with respect to your own User data, you may contact us as described below. Many of the rights described above are subject to significant limitations and exceptions under applicable law. For example, objections to the Processing of Personal Data and withdrawals of consent typically will not have retroactive effect. Every individual also has a right to lodge a complaint with the relevant supervisory authority. All requests that relate to data about Users in any country (including any requests about Users from Customer Representatives) should be resolved to the extent possible within 3 business days of receiving the inquiry, More details in https://www.wrike.com/security/privacy/#personal-data-rights-and-choises

HIPAA compliant

While this app may offer HIPAA compliance, Slack does not have a business associate agreement with any third-party application providers, including those in the Slack Marketplace, so you are responsible for validating the provider's compliance and executing an appropriate agreement before enabling.

Security