Data retention policy
Questetra does not have public policy.
We will retain data entrusted to us by our customers for the duration of the contract.
Even after the contract ends, we will retain for up to one year.
Data archiving and removal policy
Questetra does not have public policy.
We do not archive data entrusted to us by our customers.
At the contract ends, DB data will be backed up and deleted.
Files and DB backup data will be deleted approximately one year after the contract ends.
Data storage policy
Questetra does not have public policy.
Files are stored on AWS S3, and other data are stored on DB. DB runs on AWS EC2.
Files are also synchronously stored on AWS S3 another region.
DB data are backed-up daily and backup files are stored on AWS S3.
Data center location(s)
Japan, United States, Germany
Data hosting details
Cloud hosted
App/service has sub-processors
no