SatisMeter
SatisMeter is a feedback platform that collects NPS and customer feedback directly inside mobile and web apps based on specific usage patterns.With SatisMeter you can reduce churn by proactively solving customer issues, validate product priorities based on your customers' feedback and measure and track satisfaction of your customers.Connect SatisMeter to Slack and see your customer feedback in real-time in your Slack channel.
Permissions
SatisMeter will be able to do:
Review the details to better understand this app’s security practices. To learn more about assessing apps for your workspace visit our Help Center.
General
Developer
SatisMeter s.r.o.
Company headquarters location
Czech Republic
Terms of service
Privacy & data governance
Data retention policy
SatisMeter has a formal Data Retention Policy, which includes regular data backups for disaster recovery and business continuity purposes.
Data archiving and removal policy
Data is backed up according to our Data Retention Policy. Hourly, weekly, and monthly.
Data storage policy
SatisMeter does not store or process Customer Data in any form outside of the United States, other than for transit purposes, without the prior written consent of the Customer.
Customer Data is transmitted using secure protocols, on a dedicated link, and stored in a secured facility for backup.
Data center location(s)
United States
Data hosting details
Cloud hosted
Data hosting company
AWS
App/service has sub-processors
no
Certifications & compliance
Data deletion request procedure
When someone requests to delete personal data, we have an automated procedure in place, that removes personal data from our servers.
HIPAA compliant
no
While this app may offer HIPAA compliance, Slack does not have a business associate agreement with any third-party application providers, including those in the Slack Marketplace, so you are responsible for validating the provider's compliance and executing an appropriate agreement before enabling.
Security
Supports Security Assertion Markup Language (SAML)
no
Has a dedicated security team
no
Contact for security issues
support@satismeter.com
Has a vulnerability disclosure program
no
Has a bug bounty program
no
Requires third party authorization/connections
no
Uses token rotation
no