Copado Expert
Copado Expert delivers instant, contextual guidance for Copado. Get immediate answers to platform questions, troubleshooting assistance, and best practice recommendations from an AI agent that understands your Copado data, and the Salesforce environment. With AI-powered features, you can:- Instant answers to Copado platform questions
- Contextual best practice recommendations
- Step-by-step troubleshooting guidance
- Integration and configuration advice
- Real-time documentation accessThis Slack extension utilizes machine learning and artificial intelligence to generate responses. These responses may produce incorrect, misleading, or incomplete information. Users are solely responsible for evaluating the security, accuracy, reliability, and suitability of AI-generated content before using or acting upon it.A paid Slack plan is required to access the Copado Expert AI agent in Slack.
- Contextual best practice recommendations
- Step-by-step troubleshooting guidance
- Integration and configuration advice
- Real-time documentation accessThis Slack extension utilizes machine learning and artificial intelligence to generate responses. These responses may produce incorrect, misleading, or incomplete information. Users are solely responsible for evaluating the security, accuracy, reliability, and suitability of AI-generated content before using or acting upon it.A paid Slack plan is required to access the Copado Expert AI agent in Slack.
Permissions
Copado Expert will be able to view:
Copado Expert will be able to do:
Review the details to better understand this app’s security practices. To learn more about assessing apps for your workspace visit our Help Center.
General
Developer
Copado
Company headquarters location
United States
Terms of service
Privacy & data governance
Data retention policy
Each user may go in and elect to delete its chat history at any time. Copado has a Zero Data Retention policy with Anthropic via the API through Google VertexAI so Anthropic is not receiving any customer data. Please see our privacy policy at:
https://www.copado.com/legal/privacy
Data archiving and removal policy
Each user may go in and elect to delete its chat history at any time. Copado has a Zero Data Retention policy with Anthropic via the API through Google VertexAI so Anthropic is not receiving any customer data. Please see our privacy policy at:
https://www.copado.com/legal/privacy
Data storage policy
Each user may go in and elect to delete its chat history at any time. Copado has a Zero Data Retention policy with Anthropic via the API through Google VertexAI so Anthropic is not receiving any customer data. Please see our privacy policy at:
https://www.copado.com/legal/privacy
Data center location(s)
United States
Data hosting details
Data Center Locations: EU & US
Data hosting company
GCP & AWS
App/service has sub-processors
yes
Guidelines for sub-processors
App/service uses large language models (LLM)
yes
LLM model(s) used
Anthropic Claude 3
LLM retention settings
Each user may go in and elect to delete its chat history at any time. Copado has a Zero Data Retention policy with Anthropic via the API through Google VertexAI so Anthropic is not receiving any customer data.
LLM data tenancy policy
Copado uses Claude 3 on Google Cloud’s Vertex AI, which enables Customers to keep their prompts and any documents they upload within the secure boundaries of their existing Copado cloud environment.
LLM data residency policy
Google Cloud’s VertexAI, including the Anthropic Model, is regionally hosted in Google Cloud Platform either in the European Union or the United States and shall be based on the geographic location of Customer’s other Copado Services.
Certifications & compliance
SOC attestation
ISO/IEC-27001 certification
Data deletion request procedure
Each user may go in and elect to delete its chat history at any time. Copado has a Zero Data Retention policy with Anthropic via the API through Google VertexAI so Anthropic is not receiving any customer data.
HIPAA compliant
no
While this app may offer HIPAA compliance, Slack does not have a business associate agreement with any third-party application providers, including those in the Slack Marketplace, so you are responsible for validating the provider's compliance and executing an appropriate agreement before enabling.
Security
Supports Single Sign On (SSO) with the following providers
Salesforce authentication
Supports Security Assertion Markup Language (SAML)
yes
Has a dedicated security team
yes
Contact for security issues
security@copado.com
Has a vulnerability disclosure program
yes
Vulnerability disclosure program URL
Vulnerability disclosure program covers Slack app
yes
Has a bug bounty program
no
Requires third party authorization/connections
yes
Uses token rotation
no