Mauro Cruz Alberto

Portugal

Retention of Your Personal Data The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods. The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods. If you would like to request the deletion of your personal data from our app, please send an email to geral@maurocruzalberto.pt. In your email, please include your teamId and other identifying information and specify the data you would like to have deleted. We will process your request within 15 days from the date of receipt of your request. Please note that there may be certain exceptional circumstances where data deletion might not occur immediately due to legal or technical constraints. We are committed to ensuring the security and privacy of your data throughout this process. Our app retains activity logs for a period of 60 days. After this time, these logs are automatically deleted from our systems. This retention period allows us to monitor and improve the functionality of our app while ensuring that your data is not stored longer than necessary. We are committed to maintaining the security and privacy of your information, and this log deletion process is part of our ongoing efforts to safeguard your data. Upon uninstalling our app, any user-generated messages and data will be retained for a period of 30 days from the date of uninstallation. After this 30-day period, all messages and associated data will be permanently deleted from our systems. This grace period allows users to reinstall the app within a reasonable timeframe without losing their message history. We are dedicated to respecting your data privacy and security, and this deletion process forms a crucial part of our commitment to ensuring your control over your information.

Data archival/removal policy We employ a secure database system to manage the archival and removal of user data in a controlled and systematic manner. When user data becomes older and is no longer needed for active app operations, it is transferred to a dedicated archival database. This archival database is isolated and maintained with heightened security measures to safeguard the integrity and confidentiality of the stored data. For permanent data deletion, our system is designed to follow a thorough process. When user data reaches the end of its retention period or upon user request for data removal, the data is subjected to an irreversible deletion process. This process ensures that data is completely removed from our active databases and any associated backups, thereby minimizing the risk of unintentional data restoration Throughout the archival and removal processes, we prioritize the security and privacy of user data. Our procedures are regularly reviewed and updated to align with industry best practices and relevant data protection regulations. We are committed to maintaining the trust you place in us by ensuring the responsible and secure handling of your data.

Data storage policy Our app utilizes a robust SQL database to store and manage user data. The choice of SQL ensures a structured and efficient approach to data storage, allowing us to maintain the integrity and accessibility of user information. The security of your data is of paramount importance to us. Our SQL database is hosted on secure servers with restricted access. We implement industry-standard encryption protocols to protect data both in transit and at rest, ensuring that your information remains confidential and safeguarded from unauthorized access. Additionally, we adhere to strict access controls, limiting database access to authorized personnel only. Our team regularly monitors the database environment for any unusual activities, ensuring early detection and response to potential threats. We maintain a proactive approach to data security, conducting routine assessments and updates to our database infrastructure to stay current with evolving security practices. By choosing SQL as our storage solution, we aim to provide a reliable and secure platform for storing your data while upholding our commitment to your privacy.

Cloudhosted

Python Anywhere

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Procedure for handling requests for data deletion Should you wish to request the deletion of your data from our app, we have established a straightforward process to accommodate your request. Please send an email to geral@maurocruzalberto.pt with the subject line 'Data Deletion Request.' In the body of the email, kindly provide your teamId along with specific details about the data you would like to have deleted. Upon receiving your request, we will initiate the data deletion process within 15 days. We take data privacy seriously and are committed to fulfilling your request in a timely manner. However, please be aware that there may be exceptional circumstances, such as legal obligations or technical limitations, that could affect the immediacy of the deletion process. We appreciate your understanding as we work to maintain the security and privacy of your data. Your active involvement in managing your data reinforces our commitment to transparency and accountability." Every information that we save on the Database, is the user that decides to insert. (except for installation and transactions. We don't save any payment information, only a transactionId return from Stripe. When the user uninstall the bot, we set the row in the DB as with value 0.

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geral@maurocruzalberto.pt

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