Data retention policy
Qarrot retains customer data as long as they have an active account or have submitted a request to anonymize data for specific employees.
Upon termination, we anonymize the customer’s data, including anything that would identify the organization and the personal identity of its users (program administrators, leaders, and employees).
After 3 years, we delete all customer data rendering any and all records unrecoverable. This deletion is only completed after 3 years as it includes transactional records that may be required for Qarrot’s financial reporting, legal compliance, and record keeping.
Data archiving and removal policy
Qarrot retains customer data as long as they have an active account or have submitted a request to anonymize data for specific employees.
Upon termination, we anonymize the customer’s data, including anything that would identify the organization and the personal identity of its users (program administrators, leaders, and employees).
After 3 years, we delete all customer data rendering any and all records unrecoverable. This deletion is only completed after 3 years as it includes transactional records that may be required for Qarrot’s financial reporting, legal compliance, and record keeping.
At any time, users of Qarrot may request that their data be anonymized by contacting us at help@qarrotperformance.com. By anonymizing user data, we are replacing anything that would identify their personal information, including first name, last name, email address, employee ID number, job title, etc with randomized alphanumeric text strings. This can only be done after deleting the user's account.
Data storage policy
Qarrot backs up all user data every 5 minutes and keeps back-ups for 35 days. After 35 days, back-up data is permanently deleted.
Data center location(s)
United States
Data hosting details
Qarrot is hosted on Microsoft Azure cloud servers.
Data hosting company
Azure
App/service has sub-processors
no