Lucid
The Lucid Identity app supports sign in with Slack and identity links for Lucidchart and Lucidspark. Lucidchart is a visual workspace that combines diagramming, collaboration, and data visualization to accelerate understanding and drive innovation. Lucidspark is a virtual whiteboard where teams can collect ideas, collaborate in real time, and pick the best course of action to keep projects moving forward.If you have questions or content reporting, contact support by going to https://help.lucid.co/hc/en-us/articles/360049229652-Get-support.
Permissions
Lucid will be able to view:
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General
Developer
Lucid Software
Company headquarters location
United States
Terms of service
Privacy & data governance
Data retention policy
Lucid Software has a formal Data Retention Policy, which includes regular data backups for disaster recovery and business continuity purposes. Customers are encouraged to implement their own data retention policy.
Data archiving and removal policy
Data is backed up according to our Data Retention Policy. Hourly, weekly, and monthly.
Data storage policy
Data is logically segmented by customer and user account. Production servers are physically separated from development/test servers. The principle of least privileged access is used for account provisioning. Appropriate redundancy is in place.
Data center location(s)
United States
Data hosting details
Fully hosted, SaaS application.
Data hosting company
AWS
App/service has sub-processors
yes
Guidelines for sub-processors
App/service uses large language models (LLM)
no
Certifications & compliance
Privacy Shield notice
GDPR commitment
Data deletion request procedure
Data deletion requests as part of a "right to be forgotten" request can be sent to privacy@lucidchart.com.
HIPAA compliant
no
While this app may offer HIPAA compliance, Slack does not have a business associate agreement with any third-party application providers, including those in the Slack Marketplace, so you are responsible for validating the provider's compliance and executing an appropriate agreement before enabling.
Security
Executive summary is available to potential customers upon request
no
Supports Single Sign On (SSO) with the following providers
Google, Microsoft, Okta, OneLogin, ADFS, Salesforce, and other SAML IDPs
Supports Security Assertion Markup Language (SAML)
yes
Has a dedicated security team
yes
Contact for security issues
security@lucidchart.com
Has a vulnerability disclosure program
yes
Vulnerability disclosure program URL
Vulnerability disclosure program covers Slack app
yes
Has a bug bounty program
yes
Bug bounty program URL
Requires third party authorization/connections
no
Third party services used by this app
AWS
Uses token rotation
no