Siit
Siit conversational request management is purpose-built for Slack to get quick, reliable help without having to even leave Slack. It enables you to submit requests to teams such as e.g. HR, IT, Office, Ops & Finance and keeps you up-to-date about your requests. Siit AI, powered by GPT-4, instantly answers all employees questions based on your internal knowledge bases, Notion and Confluence, directly via Slack - Submit a new request by sending a direct message to our bot or tag it in a Slack channel.
Siit will keep you up-to-date about all important changes and updates to your requests. Visit siit.io to learn more about Siit or contact support@siit.io.Disclaimers :warning:
- Please note that threaded message in which our bot is participating will be shared with our web-app
- Admins can also link their own Slack in which case Siit will then post on behalf of those users for specific communications
- Our AI assistant might generate inaccurate response on rare occasions
Siit will keep you up-to-date about all important changes and updates to your requests. Visit siit.io to learn more about Siit or contact support@siit.io.Disclaimers :warning:
- Please note that threaded message in which our bot is participating will be shared with our web-app
- Admins can also link their own Slack in which case Siit will then post on behalf of those users for specific communications
- Our AI assistant might generate inaccurate response on rare occasions
Permissions
Siit will be able to view:
Siit will be able to do:
Review the details to better understand this app’s security practices. To learn more about assessing apps for your workspace visit our Help Center.
General
Developer
Siit SAS
Company headquarters location
France
Terms of service
Privacy & data governance
Data retention policy
Siit SAS shall retain data as long as the company has a need for its use, or to meet regulatory or contractual requirements. Once data is no longer needed, it shall be securely disposed of or archived. Data owners, in consultation with legal counsel, may determine retention periods for their data. Retention periods shall be documented in the Data Retention Matrix in Appendix B of our "Data Management Policy" available at https://app.vanta.com/siit/trust/7oqohnz7aquhv5xcioe0ry/documents.
Data archiving and removal policy
We will archive, export or remove any data upon your request within 2 weeks of request.
Data storage policy
After you submit information via our app, your information is encrypted through secure connections. We implement security measures to maintain the safety of your personal information. If your personal data is exposed to an unknown 3rd party we will notify you within 96 hours of the incident being reported.
Data center location(s)
Ireland
Data hosting details
All our data is hosted on AWS eu-west-1 (https://aws.amazon.com/)
Data hosting company
AWS
App/service has sub-processors
no
App/service uses large language models (LLM)
yes
LLM model(s) used
ChatGPT 4(o)
LLM retention settings
To detect and mitigate abuse, Azure OpenAI stores all prompts and generated content securely for up to thirty (30) days. cf https://learn.microsoft.com/en-us/legal/cognitive-services/openai/data-privacy
LLM data tenancy policy
Multi-tenancy across several services and servers in the cloud (Microsoft Azure).
LLM data residency policy
Distributed globally but most major data centers are located in the EU using Microsoft Azure.
Certifications & compliance
SOC attestation
GDPR commitment
Data deletion request procedure
When someone requests data deletion we'll respond within 2 weeks of receiving the request. If requested, before deletion the data in question can be exported and archived for the requesting user.
HIPAA compliant
no
While this app may offer HIPAA compliance, Slack does not have a business associate agreement with any third-party application providers, including those in the Slack Marketplace, so you are responsible for validating the provider's compliance and executing an appropriate agreement before enabling.
Security
Date of latest pen test
2024-09-03
Executive summary is available to potential customers upon request
yes
Supports Single Sign On (SSO) with the following providers
Google, Microsoft, Rippling, Okta, OneLogin
Supports Security Assertion Markup Language (SAML)
yes
Has a dedicated security team
yes
Contact for security issues
security@siit.io
Has a vulnerability disclosure program
no
Vulnerability disclosure program covers Slack app
yes
Has a bug bounty program
no
Requires third party authorization/connections
yes
Third party services used by this app
A list of our third party services is available here: https://app.vanta.com/siit/trust/7oqohnz7aquhv5xcioe0ry/subprocessors
Uses token rotation
no