Data retention policy
If you are a DX User, we retain your Personal Data as long as we are providing the Services to you. We may retain certain Personal Data indefinitely, unless you delete it or request its deletion. Where we retain data, we do so in accordance with any limitation periods and records retention obligations that are imposed by applicable law.
Data archiving and removal policy
If you are a DX User, we retain your Personal Data as long as we are providing the Services to you. We may retain certain Personal Data indefinitely, unless you delete it or request its deletion. Where we retain data, we do so in accordance with any limitation periods and records retention obligations that are imposed by applicable law.
Data storage policy
We make reasonable efforts to ensure a level of security appropriate to the risk associated with the processing of Personal Data. We maintain organizational, technical and administrative measures designed to protect Personal Data within our organization against unauthorized access, destruction, loss, alteration or misuse.
Our security measures include:
- Written incident response and data breach notification processes;
- Encrypting Data at rest using AES-256, block-level storage encryption;
- Transmitting Data using HTTPS and SSL/TLS, including transmissions between DX, Slack, and GitHub; and
- Not storing credit card information on our systems. Instead, we depend on Stripe, a company dedicated to this task. Stripe is certified to PCI Service Provider Level 1, the most stringent level of certification available.
Unfortunately, no method of transmission, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security. In the event of a data breach that affects your Personal Data, we will act promptly to mitigate the impact of a breach and notify any affected users without undue delay.
Data center location(s)
United States
App/service has sub-processors
yes
Guidelines for sub-processors
App/service uses large language models (LLM)
no