KayBot
Get instant answers from your own knowledge base without leaving Slack.KayBot is a conversational agent that answers messages using a knowledge graph that she can also help you to build.* Answer team questions the way Siri, Google Assistant & Alexa do.
* Concise English answers and knowledge cards.
* Backed by a knowledge graph that you build using conversational English.
* Simple exploration of that graph from within Slack.
* One click to edit or visualize a graph (for editors).Use a word or two as a query, or ask a question...* As a direct message to KayBot.
* Use
* Concise English answers and knowledge cards.
* Backed by a knowledge graph that you build using conversational English.
* Simple exploration of that graph from within Slack.
* One click to edit or visualize a graph (for editors).Use a word or two as a query, or ask a question...* As a direct message to KayBot.
* Use
@kaybot in any channel you've added her to.She'll then create a thread of answers that you or your team can also reference later.Permissions
KayBot will be able to view:
KayBot will be able to do:
Review the details to better understand this app’s security practices. To learn more about assessing apps for your workspace visit our Help Center.
General
Developer
FactNexus Pty Ltd
Company headquarters location
Australia
Terms of service
Privacy & data governance
Data retention policy
Customer Data and Knowledge is retained for the term of the service subscriptions that are responsible for that data and knowledge, and for a period of 30 days beyond that term. Logs and related data not containing Personally Identifying Information (PII) may be retained beyond this period for statutory and security purposes.
Data archiving and removal policy
The Customer is given access to applications that allow Customer Data and Knowledge to be archived and deleted. Data is otherwise deleted 30 days after all service subscriptions have expired. Logs and related data not containing Personally Identifying Information (PII) may be retained beyond this period for statutory and security purposes.
Data storage policy
All services are provided from Amazon Web Services (AWS) cloud infrastructure services in the US, Ireland and Australia and only from such services as carry ISO 27001 certifications. It is our policy to always store data within infrastructure with these or equivalent standards.
Data is stored with such redundancy as is required to meet the commitments of our SaaS Terms of Service. For further details please see https://factnexus.com/FactNexusComSaasTerms.html
Data center location(s)
Australia, Ireland, United States
Data hosting details
AWS EC2 and S3
Data hosting company
AWS
App/service has sub-processors
no
Certifications & compliance
Data deletion request procedure
The FactNexus Graphs Control Panel gives the Customer the power to delete their knowledge and data. Beyond this, data deletion is handled in accordance with https://factnexus.com/FactNexusComSaasTerms.html
HIPAA compliant
no
While this app may offer HIPAA compliance, Slack does not have a business associate agreement with any third-party application providers, including those in the Slack Marketplace, so you are responsible for validating the provider's compliance and executing an appropriate agreement before enabling.
Security
Supports Security Assertion Markup Language (SAML)
no
Has a dedicated security team
no
Contact for security issues
data.protector@factnexus.com
Has a vulnerability disclosure program
no
Has a bug bounty program
no
Requires third party authorization/connections
no
Third party services used by this app
Stripe.
Uses token rotation
no