Data retention policy
Does Jam backup data?
Yes. Our data retention period depends on the frequency of the snapshots.
Frequency Retention period
Hourly 2 days
Daily 7 days
Weekly 4 weeks
Monthly 12 months
Any user may request their data is deleted at any time.
Data archiving and removal policy
Any user may request their data is deleted at any time.
Data storage policy
Does Jam encrypt data?
Yes. Data is encrypted at rest (AES-256) and in transit (HTTPS/TLS).
How does Jam secure its cloud environment?
Access to our cloud services, source code, third-party tools etc. are secured with 2FA.
Data center location(s)
United States
App/service has sub-processors
no