If you haven't requested an instance yet, please request a Blameless Instance here: https://www.blameless.com/trialBlameless incident management, keeping teams resilient and customers protected.Blameless supercharges your incident response. Coordinate the team with clear steps, roles and tasks out of the box so you can focus on resolution.Also, configure Blameless to your existing run-books with automated communications to keep all stakeholders informed. Save the team hours of manual work with automated retrospective reports. Continually improve using detailed performance data automatically captured with built-in analytics features. Teams stay resilient, and customers stay protected with Blameless.Blameless reduces Devops and SRE team toil during incident response by 50%. Once you declare an incident, immediately recruit relevant team-members and work to resolve without having to leave Slack.How Blameless worksNow you and the team resolve incidents swiftly without leaving Slack. Quickly start a new incident and automatically create a dedicated incident channel.In the dedicated incident channel:• :male-pilot::skin-tone-6: Elect yourself or a coworker as the incident commander.
• :busts_in_silhouette: Invite the team to coordinate swift resolution.
• :helmet_with_white_cross: Assign roles and complete role-based tasks.
• :female-technologist::skin-tone-5: Jump on a video conference with the team.
• :camera_with_flash: Let Blameless capture essential data and images for event timeline and retrospective.
• :ambulance: Escalate to other on-call engineers via Pagerduty or Opsgenie.
• :label: Provide deeper context by adding tags.
• :admission_tickets: Create a ticket and assign follow-up actions.
• :loudspeaker: Send updates to all stakeholders via other Slack channels and email.Once the incident is resolved, go to the Blameless web app and complete the important retrospective with rich information captured throughout!