Lessonly Knowledge is the tool growing teams use to find lessons, information, documents, wikis, and answers at work. They chat with our friendly llama bot, Ollie, to surface necessary knowledge. With Lessonly Knowledge, more than 7,000 teams enable self-service support for their frontline sales, customer service, HR, and IT teams. How is Lessonly Knowledge helping them scale?
- Everyone finds knowledge—fast.
- There’s a single source of truth for all teammates.
- Teams reduce repetitive FAQs with self-service support.Here’s What We Do
:handshake: Connect Knowledge
Build a modern knowledge base, organize a wiki, search Lessonly lessons, capture a library of FAQs, or connect one of our 16+ out-of-the-box knowledge integrations in seconds so information housed in different locations is browseable in just one spot.Lessonly Knowledge integrates with a growing list of knowledge, wiki, and document solutions like Lessonly, Google Drive, Confluence, Zendesk Help Guide, Jira, Box, Dropbox, Trello, and more.:mag: Search Smarter
Go to Lessonly Knowledge or Lessonly Knowledge will come to you; when questions come up in the flow of work, it understands and leverages natural language processing (NLP) to chime in and provide answers.Add Lessonly Knowledge to Slack or install the browser extension to quickly search for knowledge, wikis, and documentation.:alarm_clock: Save Time
With Lessonly Knowledge, automatically resolve issues, reduce repeat questions, and provide knowledge, lessons, and documents. Users have 24/7 access to a single source of verified information.As an added perk, users can build a self-serve support workflow and connect Lessonly Knowledge with their service desk. This functionality is available for Jira Service Management and more.Lessonly Knowledge is a paid software platform that is sold separately from Slack. You can learn more at lessonly.com/knowledge.If you think Lessonly Knowledge could help your team, book time with us here. We’d love to chat! :wave: