Run, resolve and conclude all types of incidents.Conclude helps companies streamline their incident management processes, boost team collaboration, and keep track of different activities inside Slack. Use Conclude for: • Incident management • Bug tracking and reporting • Support tickets • Approvals and moreInstall and customize our no-code smart workflows from Slack or the Conclude Dashboard, (our web-based UI). These are easily customizable and allow teams to deploy in minutes, with a dedicated Slack channel created for each new incident or activity.Conclude integrates with Jira, email, SMS, and web forms.The Dashboard • Once an activity is concluded, it is archived and permanently stored in the Dashboard • See a changelog of each activity and re-open concluded items if needed • Run post-mortems to understand the root cause of an incident • View insights and key metrics to detect trends and anomalies for continuous improvementSay goodbye to information silos and align people in one place. Use Conclude to raise visibility, increase engagement and boost collaboration so your business can respond to, resolve, and conclude all types of incidents faster.
Conclude will be able to view:
Conclude will be able to do:
Review the details to better understand this app’s security practices. To learn more about assessing apps for your workspace visit our Help Center.
Conclude will retain personal data we process on behalf of a Customer (a company or organization using the paid or free plan) as long as needed to provide Services to the Customer. We will retain and use this personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. As a Customer, you can request a data takeout or data deletion by sending an email to firstname.lastname@example.org. On receiving an official request from a Customer, Conclude shall, within 30 days, handle the request on behalf of the Customer. Conclude AS' data retention policy is in accordance with the GDPR.
Data archiving and removal policy
We take the protection of your data very seriously. You may at all times contact us on
email@example.com for inquiries about what personal data we have stored about you and request that we delete personal data about you for which Conclude is the Data Controller. Conclude AS' data archival and removal policy is in accordance with the GDPR.
Data storage policy
All data in Conclude is stored in Google Cloud Platform, in a data center located in the USA.
All data is encrypted at rest using AES-256 encryption. All data is stored in a high availability database, with daily backups and point-in-time recovery. All traffic between the server and Slack, and between the server and web browser, is encrypted and sent over TLS 1.2 or higher.
If you have any questions regarding our protection or processing of your data, please contact us
by email: firstname.lastname@example.org.
Data center location(s)
Data hosting details
Google Cloud Platform, USA
Customers can get detailed information about our data security details upon request.
As a Customer, you can request a data takeout or data deletion by sending an email to email@example.com. On receiving an official request from a Customer, Conclude shall, within 30 days, handle the request on behalf of the Customer.
While this app may offer HIPAA compliance, Slack does not have a business associate agreement with any third-party application providers, including those in the Slack App Directory, so you are responsible for validating the provider's compliance and executing an appropriate agreement before enabling.
Date of latest pen test
Executive summary is available to potential customers upon request
Supports Security Assertion Markup Language (SAML)
Has a dedicated security team
Contact for security issues
Has a vulnerability disclosure program
Has a bug bounty program
Requires third party authorization/connections
Third party services used by this app
Google Cloud Platform (hosting and database)
Redis caching database by Redis Labs, USA
Pusher messaging by Pusher Ltd., UK
Email services by SendGrid Twilio, USA
SMS services by Twilio, USA
SMS services by Vonage, USA