Writer
Writer is the full-stack generative AI platform for enterprises. We make it easy for organizations to deploy AI apps and workflows that deliver impactful ROI. Our integrated platform consists of our top-scoring Palmyra LLMs, our highly accurate graph-based RAG, AI guardrails to enforce brand and compliance rules, easy-to-use development tools, and a library of prebuilt apps, extensions, and desktop experiences to get started quickly. With Writer, enterprises build highly-customized AI apps that accelerate growth, increase productivity, and ensure AI compliance. With the Writer integration for Slack you can:
1. Quickly access powerful AI tools directly from your Slack workspace
2. Transform your workflows with AI apps customized for your use case.
3. Create AI apps with specialized knowledge, skills, or instructions with our no-code builder. Our enterprise-grade platform keeps your data private, and adheres to global privacy laws and security standards. Leading enterprises choose Writer, such as Vanguard, Intuit, L'Oreal, Accenture, Dropbox, and Kenvue. Visit us at writer.com. Please note that your use of Writer is subject to our Terms of Use, Privacy Policy, and Acceptable Use Policy and that while we strive to make output content as reliable as possible, we can’t guarantee that responses will be completely accurate.
1. Quickly access powerful AI tools directly from your Slack workspace
2. Transform your workflows with AI apps customized for your use case.
3. Create AI apps with specialized knowledge, skills, or instructions with our no-code builder. Our enterprise-grade platform keeps your data private, and adheres to global privacy laws and security standards. Leading enterprises choose Writer, such as Vanguard, Intuit, L'Oreal, Accenture, Dropbox, and Kenvue. Visit us at writer.com. Please note that your use of Writer is subject to our Terms of Use, Privacy Policy, and Acceptable Use Policy and that while we strive to make output content as reliable as possible, we can’t guarantee that responses will be completely accurate.
Permissions
Writer will be able to view:
Writer will be able to do:
Review the details to better understand this app’s security practices. To learn more about assessing apps for your workspace visit our Help Center.
General
Developer
Writer
Company headquarters location
United States
Terms of service
Privacy & data governance
Data retention policy
We will only retain your information for as long as we need it to fulfill the purposes for which we collected it. This includes the purposes of our legitimate business interests and satisfying our legal, contractual, or reporting requirements.
Data archiving and removal policy
We will consider all requests and provide our response within the time period stated by applicable law. Please note, however, that certain information may be exempt from such requests in some circumstances, which may include if we need to keep processing your information for our legitimate interests or to comply with a legal obligation. We may request you provide us with information necessary to confirm your identity before responding to your request.
Data storage policy
We implement various technical and organizational measures to protect your information from being accidentally or unlawfully accessed, destroyed, lost, misused, changed or damaged. However, no method of transmission over the Internet is ever fully secure or error-free. Please keep this in mind when providing any information to us.
App/service has sub-processors
yes
Guidelines for sub-processors
App/service uses large language models (LLM)
yes
LLM model(s) used
Palmyra Fin 32k, Palmyra Med, Palmyra Med 32k, Palmyra X 004, Palmyra Creative
LLM retention settings
we don't store any customer data in our models nor do we use any customer data (including prompts or outputs) to train our models.
LLM data tenancy policy
that is up to the end customer, as we offer both single and multi-tenancy options
LLM data residency policy
customer data/llms are hosted in DCs located in the United States
Certifications & compliance
Data deletion request procedure
For free customers, Writer manages data deletion requests directly with the customer and processes them within the time period stated by applicable law. For paying customers, Writer is the processor of the personal data and as such, provides notice to the controller customer that a request or redirects the customer to the controller to process their request.
HIPAA compliant
no
While this app may offer HIPAA compliance, Slack does not have a business associate agreement with any third-party application providers, including those in the Slack Marketplace, so you are responsible for validating the provider's compliance and executing an appropriate agreement before enabling.
Security
Supports Single Sign On (SSO) with the following providers
Okta, Google, and Azure. However, you can also set up single sign-on with other identity providers as well.
Supports Security Assertion Markup Language (SAML)
yes
Has a dedicated security team
yes
Contact for security issues
security@writer.com
Has a vulnerability disclosure program
yes
Vulnerability disclosure program URL
Vulnerability disclosure program covers Slack app
no
Has a bug bounty program
no
Requires third party authorization/connections
no
Uses token rotation
no