Spoke.ai
We're thrilled to announce that the Spoke team has joined Salesforce to support Slack AI! :tada:This means that the Spoke App for Slack will be retired as of Tuesday, 30th of July, when you will stop receiving digests and all other functionality will be disabled.Thank you so much for using Spoke, providing feedback, and being part of our journey! :pray:With :heart_hands: from the Spoke Team
Permissions
Spoke.ai will be able to view:
Spoke.ai will be able to do:
Review the details to better understand this app’s security practices. To learn more about assessing apps for your workspace visit our Help Center.
General
Developer
Spoke Technologies GmbH
Company headquarters location
Germany
Terms of service
Privacy & data governance
Data retention policy
We are headquartered in Germany and fully comply with GDPR. In line with GDPR requirements, we generally minimise the collection of any Personally Identifiable Information (PII) and retain data for the shortest time period possible or legally admissible. We treat any of our users – regardless of location – under the principles laid out by the GDPR.
Data archiving and removal policy
Data Deletion requests or requests to be forgotten can be sent to team@spoke.ai and will be answered within 2 weeks. After a data deletion request is submitted, we will remove or anonymize all PII data stored in our databases. We log the request for data deletion for 2 years, keeping only the data subject’s email address to verify to authorities that we complied with the deletion request.
Data storage policy
We only store anonymized input data from Slack (e.g. messages from a thread or channel) and summarised data that we create for our users based on anonymized inputs. We also store anonymous user feedback (e.g. summary ratings) to improve our summarisation capabilities over time.
Data center location(s)
Germany
Data hosting details
Cloud hosted
Data hosting company
AWS
App/service has sub-processors
yes
Guidelines for sub-processors
App/service uses large language models (LLM)
yes
LLM model(s) used
gpt41106preview (via Azure OpenAI, swedish cluster), gpt3.5-turbo (via Azure OpenAI, swedish cluster), gpt4 via OpenAI Assistants API (via US)
LLM retention settings
Zero retention policy officially agreed with OpenAI
LLM data tenancy policy
Multi-tenancy in AWS with SOC II certified security protocols
LLM data residency policy
AWS Germany (Frankfurt cluster)
Certifications & compliance
SOC attestation
GDPR commitment
Data deletion request procedure
Data Deletion requests or requests to be forgotten can be sent to team@spoke.ai and will be answered the latest within 2 weeks time. In the case that a data subject submits a request for their data to be deleted (under the assumption that Spoke would stop all processing of their data), we will anonymise or remove all PII data kept in our production databases and CRM. We log the request for data deletion for 2 years, keeping only the data subject’s email address to verify to authorities that we complied with the deletion request. If a user’s workspace is still active and they submit a rtbf request, we can anonymise only their data with a new name like “spoke_user_1”.
HIPAA compliant
no
While this app may offer HIPAA compliance, Slack does not have a business associate agreement with any third-party application providers, including those in the Slack Marketplace, so you are responsible for validating the provider's compliance and executing an appropriate agreement before enabling.
Security
Supports Security Assertion Markup Language (SAML)
no
Has a dedicated security team
yes
Contact for security issues
security@spoke.ai
Has a vulnerability disclosure program
no
Has a bug bounty program
yes
Bug bounty program URL
Requires third party authorization/connections
no
Uses token rotation
no