Feedbucket helps small web agencies collect feedback from their clients when building websites and sends it straight to a Slack channel. If your client leaves a comment or takes a screenshot on your website, your team can see it in Slack. No need to jump between different apps. This makes it easy for your team to see what the client wants and fix issues fast. With Feedbucket and Slack, client feedback and team chats are all in one place. This makes your work simpler and helps get projects done quicker.
Feedbucket will be able to view:
Feedbucket will be able to do:
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Feedbucket will retain Customer Data in accordance with legal, regulatory, and business requirements. All customer information, including feedback, comments, and screenshots, will be securely stored for a period of up to 12 months after the termination or expiration of a customer's account. After this period, all Customer Data will be securely deleted, except in cases where longer retention is required by law or for auditing purposes.
Data archiving and removal policy
Feedbucket allows all customers, including those in the European Union, to archive or remove their data within the platform at any time during their subscription. In accordance with GDPR, customers have the right to data portability and the right to be forgotten. Customers can exercise these rights through the platform's settings or by contacting our customer support. Upon account deletion request, customer data is archived for 30 days for potential account recovery. After this period, data is permanently deleted unless required for legal or compliance reasons. All data is stored and processed securely to protect against unauthorized access.
Data storage policy
Feedbucket stores Customer Data in secure data centers that adhere to industry standards and certifications. These data centers employ robust security measures, such as 24/7 surveillance and advanced firewalls, to protect against unauthorized access, data loss, and other security risks. Customer Data is encrypted during transmission and at rest, using strong cryptographic methods. The data centers are located in jurisdictions that comply with legal and regulatory standards, including GDPR for our European Union customers. Regular audits are conducted to ensure the continued security and integrity of Customer Data.
Upon receiving a request for data deletion from a customer, Feedbucket will confirm the identity of the requester to ensure the legitimacy of the request. Once confirmed, we will initiate the data deletion process within 48 hours. All personal data linked to the customer will be permanently deleted from our primary database within 30 days, in accordance with GDPR's "Right to be Forgotten."
Any backups containing the customer's personal data will also be flagged for deletion and will be removed during the next backup cycle, which occurs every 90 days. In instances where the data is required to be retained for legal or compliance reasons, the customer will be notified of the specific reason and timeframe for which the data will be retained.
Customers can submit their data deletion requests through the platform's settings or by contacting our customer support. An email confirmation will be sent to the customer once the deletion process is completed.
While this app may offer HIPAA compliance, Slack does not have a business associate agreement with any third-party application providers, including those in the Slack App Directory, so you are responsible for validating the provider's compliance and executing an appropriate agreement before enabling.
Supports Single Sign On (SSO) with the following providers
Supports Security Assertion Markup Language (SAML)