Freshteam
Hiring teams often struggle with bringing HR data at a single place. They often end up switching between multiple tools to aggregate data needed for every small decision-making. For instance, multiple interview invitations might get buried in their email inbox, they have to review the candidate's profile separately.With Freshteam and Slack integration, your teams can never miss out on any notifications. They can review interview and time-off related notifications at a single place instead of switching multiple tabs and complete any pending actions on-time. With an organized series of notifications in a single Slack channel, it becomes easier to:
- keep a track of the upcoming interviews, interviews getting cancelled or rescheduled.
- track employee time off requests to understand the team's availability for a particular time. Receive notifications of employees cancelling or rescheduling time off while your employees get notified every time their time off requests are being approved or rejected. Slack reminders help you complete your pending tasks on-time and makes you more accountable. With a few clicks, you can:
- Submit interview feedback immediately after the interview
- Approve or reject employee's time off requests within Slack.
- keep a track of the upcoming interviews, interviews getting cancelled or rescheduled.
- track employee time off requests to understand the team's availability for a particular time. Receive notifications of employees cancelling or rescheduling time off while your employees get notified every time their time off requests are being approved or rejected. Slack reminders help you complete your pending tasks on-time and makes you more accountable. With a few clicks, you can:
- Submit interview feedback immediately after the interview
- Approve or reject employee's time off requests within Slack.
Permissions
Freshteam will be able to view:
Freshteam will be able to do:
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General
Developer
Freshworks Inc
Company headquarters location
United States
Terms of service
Privacy & data governance
Data retention policy
The data is updated to Slack as long as the integration is active and on disabling the Slack integration in Freshteam, the data updation stops and Slack continues to retain the data that was updated till the integration was disabled as per Slack’s data retention policy.
The customer data is deleted within 14 days from Freshteam once the Freshteam app has been uninstalled/ customer unsubscribes, for paid customers and for customers using trial/ free version, the data is deleted immediately.
Data archiving and removal policy
We enable data controllers to ensure information remains accurate, valid, and fit for purpose. Freshworks acts in the capacity of Data Processors providing SaaS products. Accordingly, it supports customers acting as Data Controllers to meet its obligations with regards to processing Subject Access Request (SAR). Product administrators have the ability to fulfill the subject’s right to rectify and other rights around data accuracy.
To delete an account with Freshteam - In the product go to settings, under Account- click on Account, and click on cancel my account.
On initiating the cancel request, we enqueue the associated jobs, and all user data will be deleted within 14 days from the date of account deletion, and this will be executed inside the configured Job.
Data storage policy
Customer Data is stored at multiple locations by our hosting provider’s data centers to ensure availability. Customer Data and our source code are automatically backed up on a continuous basis and a snapshot is taken every day and retained for 7 days.
Data center location(s)
United States, Germany
Data hosting details
Cloud Storage
Data hosting company
Amazon Web Services, Inc.
App/service has sub-processors
yes
Guidelines for sub-processors
Certifications & compliance
ISO/IEC-27001 certification
GDPR commitment
Data deletion request procedure
We enable data controllers to ensure information remains accurate, valid, and fit for purpose. Freshworks acts in the capacity of Data Processors providing SaaS products. Accordingly, it supports customers acting as Data Controllers to meet its obligations with regards to processing Subject Access Request (SAR). Product administrators have the ability to fulfill the subject’s right to rectify and other rights around data accuracy.
To delete an account with Freshteam - In the product go to settings, under Account- click on Account, and click on cancel my account.
On initiating the cancel request, we enqueue the associated jobs, and all user data will be deleted within 14 days from the date of account deletion, and this will be executed inside the configured Job.
HIPAA compliant
no
While this app may offer HIPAA compliance, Slack does not have a business associate agreement with any third-party application providers, including those in the Slack Marketplace, so you are responsible for validating the provider's compliance and executing an appropriate agreement before enabling.
Security
Date of latest pen test
2021-05-10
Executive summary is available to potential customers upon request
yes
Supports Single Sign On (SSO) with the following providers
Okta, Google
Supports Security Assertion Markup Language (SAML)
yes
Has a dedicated security team
yes
Contact for security issues
security@freshworks.com
Has a vulnerability disclosure program
yes
Vulnerability disclosure program URL
Vulnerability disclosure program covers Slack app
no
Has a bug bounty program
no
Requires third party authorization/connections
yes
Third party services used by this app
Amazon Web Services, Inc. ; SendGrid, Inc. ; Rchilli Inc. ; Confluent, Inc. ; Snowflake Inc. ; AppCues ; Redis Labs Ltd. ; Sumologic
Uses token rotation
no