Data retention policy
Agendium Ltd maintains an ISO 27001 -certified ISMS that contains up-to-date data retention policies and retention times for different data sets.
For Cyberday customer data the following are main principles:
- Customers can use a 14-day free trial
- After this the account is kept active, if the customer makes an order
- Non-active accounts are closed after trial ends or subscription is cancelled
- After an account has been closed for 3 months, account and its data is removed
Data archiving and removal policy
Agendium Ltd maintains an ISO 27001 -certified ISMS that contains up-to-date data retention policies and retention times for different data sets.
For Cyberday customer data the following are main principles:
- Customers can use a 14-day free trial
- After this the account is kept active, if the customer makes an order
- Non-active accounts are closed after trial ends or subscription is cancelled
- After an account has been closed for 3 months, account and its data is removed
Data storage policy
Agendium Ltd maintains an ISO 27001 -certified ISMS that contains up-to-date data processing policies and used data systems.
Data is stored on Heroku and backed up continuously for 4 days and automatically daily for longer periods.
Data center location(s)
Ireland
Data hosting details
Cloud hosted in EU region, main database in AWS, backed up continuously for 7 days and weekly for 3 months.
Data hosting company
Heroku & AWS
App/service has sub-processors
no
Guidelines for sub-processors
App/service uses large language models (LLM)
no