Data retention policy
Backtrace will retain error data for 90 days (standard and professional tier) or 30 days (developer tier) by default. Users can modify the retention rules within the system at both an organization level or an individual project level.
Backtrace has additional options to either compress objects or fully delete both error data and associated meta data based on retention configuration.
Data archiving and removal policy
We will delete, erase or anonymize your personal data within one month after your personal data is no longer necessary for us to provide you with any information or services you have requested.
Data hosting details
Users can purchase a license to self host in on-premise servers.
By default, Backtrace will host data using cloud providers.
App/service has sub-processors
no