Data retention policy
In accordance with privacy policy we send to workspace admin a CSV file with the following columns:
- message url
- state
- channel name
- message text
- comma separated assignee nicknames
Anyway we do not store unique data which is not present in Slack. Each action is present as a message from an app inside a thread.
Data archiving and removal policy
In accordance with privacy policy app sends private message to a admin of workspace to confirm request than schedule data deletion to 24 hours from admin confirmation time to be able to cancel deletion before erase data. Automatic backups are stored and encrypted for a month and half.
Data storage policy
The database works on a separate virtual server with the firewall to allow access only from the private network with whitelists of IP addresses. The database doesn't contain any user data. We store just message text, message URL, author UUID, assignee UUID, and assignee nickname.
Backups are encrypted and stored in local storage and copy on AWS Cloud Storage for a week and a half.
Data center location(s)
Netherlands
Data hosting details
Cloud hosted
Data hosting company
Digitalocean
App/service has sub-processors
no