If other teams ask for help in your team channel, you need Wrangle. Automatically assign approvals and tasks to your team to follow up and track their status all the way. No more dropped balls; no more firehose of messages.:book: A Menu of Requests Wrangle is built on top of Slack's Workflow Builder, which adds actions to your channel. Other teams click the Shortcut menu (:zap: icon at the bottom of your channel, or type "/") and pick what they want help with.:pencil2: Forms to Gather Info Picking the type of request opens up a form to collect more information. You design the form, so you never again have to ping the person to ask for more context.:+1: Approvals for Triage You design a workflow of tasks and approvals that get assigned to people in your Slack workspace.For example, Wrangle can post an approval as a threaded message in the channel, with a notification in Slack to a set of reviewers. The reviewers can screen the request, clicking "Approve" if they want to move on to assigning follow-up tasks.:white_check_mark: Tasks to Track the Work In your workflow, you can also build task checklists that are posted to the thread in response to the form submission.Tasks are assigned to people in the channel to take action, which in turn can trigger more approvals or tasks. Wrangle makes sure everyone in the channel can follow along as the work gets done.:speech_balloon: Threads and Comments Since Wrangle posts approvals and tasks in your channel, anyone can follow along with progress.And, since everything is already threaded, your team can chat with the requester as you iterate on the work.:mailbox: Close the loop with notifications It's so easy to forget to go back and notify people that their issue was resolved. Wrangle automatically notifies them at each stage, so they know that your team is being responsive.:white_check_mark: An Inbox of All Your Work, From Every Channel Click on Wrangle in your list of Slack channels to see any task or approval you are part of, across any channel.Click on any outstanding item to open the Thread on the side and take action. You can even search through any past item to review decisions and work.:+1::white_check_mark: Ad Hoc Approvals and Tasks In addition to using Workflow Builder to automate your work, you can also kick off an approval or task checklist whenever you want. For example, you might want to get a few team leads to review a proposal using Wrangle's Approvals. Or use Wrangle's Tasks to assign work in your team channel as you leave a weekly meeting.
Wrangle will be able to view:
Wrangle will be able to do:
Review the details to better understand this app’s security practices. To learn more about assessing apps for your workspace visit our Help Center.
Data archiving and removal policy
Data storage policy
Wranglesoft will store data encrypted both in transit and at rest, in cloud servers provided by AWS and managed by Heroku.
Data hosting details
Data hosting company
App/service has sub-processors
Certifications & compliance
Data deletion request procedure
When someone requests data deletion, that request is routed to our security officer (Adam Long), who will manually process the deletion request.
While this app may offer HIPAA compliance, Slack does not have a business associate agreement with any third-party application providers, including those in the Slack App Directory, so you are responsible for validating the provider's compliance and executing an appropriate agreement before enabling.
Supports Security Assertion Markup Language (SAML)
Has a dedicated security team
Contact for security issues
Has a vulnerability disclosure program
Has a bug bounty program
Requires third party authorization/connections
Third party services used by this app
Stripe for payment processing
Segment and Mixpanel for user analytics
AWS/Heroku for hosting