incident.io is the all-in-one platform for managing incidents directly inside Slack.
Create, coordinate, and resolve incidents faster with a seamless Slack-native workflow used by 1500+ teams, including Netflix, Etsy, Intercom, and Skyscanner.
What you can do with incident.io in Slack:sos:
Declare an incident instantly from any message using shortcuts or slash commands.
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Pull in the right people automatically with roles, escalations, and workflows that assign responsibilities and notify key stakeholders.
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Automate repetitive tasks like updating metadata, setting severity, posting checklists, and kicking off follow-ups - all triggered inside Slack.
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Get AI-powered summaries and timelines that keep everyone aligned during fast-moving incidents.
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Share updates with customers or internal teams through integrated Status Pages, published directly from Slack.
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Connect your entire stack including PagerDuty, Datadog, Linear, Jira, Grafana, and more - bringing alerts, context, and actions into one place.
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Turn incidents into insights using enriched timelines, responder data, and trends captured through real Slack activity.
Why engineering teams choose incident.io for Slack-
Slack-native by design: built for teams who prefer resolving issues where the work already happens.
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Fastest setup: up and running in minutes with sensible defaults.
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Loved by responders: designed to reduce cognitive load, not add more tools to learn.
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End-to-end platform: on-call, response, workflows, status pages, and post-incident insights all connected.
Whether you're a fast-growing startup or a global engineering organization,
incident.io helps your team respond confidently, collaborate effortlessly, and learn from every incident - all without leaving Slack.
Add the app to Slack to get started, or find out more at
incident.io.
Disclaimer:
incident.io uses a Large Language Model (LLM) to generate summaries. LLMs have the potential to produce inaccurate summaries.