Data retention policy
Information we collect by automated means. When you visit our website, we may collect certain information by automated means, such as your device’s IP address, type of internet browser, actions taken on the site, and the date, time and duration of your visit. We may also receive information from Slack in the course of your use of the app or in the course of the operation of the app as part of Slack’s automated processes.Personal data you provide to us through our website. If you use any forms on our website to contact us, we will collect your name, email address, company name, telephone number and any other personal data you voluntarily provide to us.
Personal data you provide to us when you engage us to provide services to you or your employer. Where you engage us to provide any services to you or your employer we will collect your name, email address, company name, telephone number and data relating to our engagement with you such as the services being provided and the price and payment terms/method agreed.
Personal data you provide us to set up and manage your account on our app. We will usually require your name, email address and a password to set up and manage your account. We are the controller of that data.
Personal data you provide us when you use our app. Any information you input through your use of the app, including mood data, and additional comments, is information that we process as processor, and your employer, or the organisation you represent will be the controller.
8. In relation to the Authorised User Personal Data, The Supplier (Loopin) shall process the personal data for the following reasons: (a) The scope: To provide the services; (b) Nature and purpose of processing by The Supplier: to analyse employee moods and emotions, create reports, comparisons and analytics; (c) The duration of the processing: Whilst the services are being provided; (d) The types of personal data: authorised user’s name, email address, profile picture, unique identifying reference number, location data, time zone, mood and emotion data; and (e) Categories of data subject: the Authorised User.
Data archiving and removal policy
We do not keep personal data any longer than is necessary to fulfil the purposes set out in this privacy notice, including for the purposes of satisfying any legal, accounting or reporting requirements and records are securely and permanently destroyed according to our data retention policy, which you can request from us by contacting us.If you are an authorised user, we will delete or destroy your personal data on the termination of our contract with you or your employer and/or the closing of your account with us, Slack, Microsoft Teams and/or similar provider.We do, however, retain anonymised data which is derived for the data that you have submitted to us when we provided the service to you. Such anonymised data does not include any personal data and you will not be able to be identified from such data. The anonymised data is mood and emotion data only and it will be retained by us to develop systems to produce analytics of the use of the service by our customer, the authorised users and other customers and their users, which may be based on or derived from posts or materials contributed by users or customers.To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
Data storage policy
We take your privacy seriously and maintain appropriate technical and organisational measures to protect your personal data and safeguard your rights. Personal data is stored securely and is not transferred outside the United Kingdom and/or European Economic Area.The transmission of information via the internet is not completely secure.
Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our website; any transmission is at your own risk. Once we have received your personal data, we will use strict procedures and security features to try to prevent unauthorised access. We urge you to take every precaution to protect your personal data when you are on the internet.
Data hosting details
Data stored in Google Firebase (EU regions)
API hosted on GCP (EU Regions)
Data hosting company
Google Cloud Platform
App/service has sub-processors
no