Klue
Klue is a competitive enablement platform that automates the collection of competitive and market intelligence, streamlines your analysis, and makes it easier to distribute insights and messaging to every team in your organization.:boom: Here are some things you can do with Klue in Slack:
+ Quickly find, view, and share Battlecards and Cards directly in Slack with
+ Send Slack messages and threads to Klue to combine with insights from other sources.
+ Quickly share competitor news alerts into Slack channels.
+ In Slack, see which threads have already been sent to Klue.
+ Navigate between a Klue post and its associated thread on Slack.
+ Easily share Klue content with content previews directly within Slack.:zap: Get Started:
+ Authorize this integration in Klue (Klue users only - https://app.klue.com/slack/install).
+ Add the Klue app to your channel.
+ Start sharing Battlecards and Cards in Slack with
+ Hover over the triple dots on any thread and find the message shortcut “Send to Klue” to share it to Klue.Want more tips and tricks? For Klue users: access our guide.:information_source: More Info:
Competitive intelligence that wins business: https://www.klue.com/slack
Contact us at: hello@klue.com
Get help at: support@klue.com
+ Quickly find, view, and share Battlecards and Cards directly in Slack with
/klue or @Klue.+ Send Slack messages and threads to Klue to combine with insights from other sources.
+ Quickly share competitor news alerts into Slack channels.
+ In Slack, see which threads have already been sent to Klue.
+ Navigate between a Klue post and its associated thread on Slack.
+ Easily share Klue content with content previews directly within Slack.:zap: Get Started:
+ Authorize this integration in Klue (Klue users only - https://app.klue.com/slack/install).
+ Add the Klue app to your channel.
+ Start sharing Battlecards and Cards in Slack with
/klue , or simply paste in a Klue link for it to unfurl.+ Hover over the triple dots on any thread and find the message shortcut “Send to Klue” to share it to Klue.Want more tips and tricks? For Klue users: access our guide.:information_source: More Info:
Competitive intelligence that wins business: https://www.klue.com/slack
Contact us at: hello@klue.com
Get help at: support@klue.com
Permissions
Klue will be able to view:
Klue will be able to do:
Review the details to better understand this app’s security practices. To learn more about assessing apps for your workspace visit our Help Center.
General
Privacy & data governance
Data retention policy
Data is retained for the period the users make use of the services. Upon termination or on request, Klue will delete all customer data in the Klue space within 30 days. Users can delete content created through the Klue interface without requiring Klue support.
(See https://klue.com/terms)
"Information Gathering and Usage: Customer email addresses, usernames, and encrypted passwords are kept by Klue as part of Customer’s operational record. Klue does not retain any other personally identifiable information about Customer or Customer employees, such as home or work addresses, telephone number, ZIP or postal codes, age, or gender. Klue does automatically receive and record information on server logs from Customer’s Users’ browsers, including IP addresses, cookie information, and requested pages.
Although Klue owns the data storage, databases and all rights to the Services, Customer retains all rights to Customer Data and Klue will never sell Customer’s data or personal information to any third parties. Klue may include aspects of Customer Data as part of an aggregated or anonymized report to enable Klue to provide useful services, such as recommending content relevant to Customer. Such information and data is based upon aggregated, anonymous information about data in our system, and does not include personally identifiable information about users, projects, or companies"
Data archiving and removal policy
All customer data is deleted within 30 days of request or upon contract termination.
(See https://klue.com/terms)
"Deletion or Return of Personal Data: Upon termination or expiry of the Agreement, Klue shall (at Customer’s election) destroy or return to Customer all Personal Data (including all copies of the Personal Data) in its possession or control (including any Personal Data subcontracted to a third party for processing). This requirement will not apply to the extent that Klue is required by applicable law to retain some or all of the Personal Data, in which event Klue shall isolate and protect the Personal Data from any further processing except to the extent required by such law."
Data storage policy
All data at rest is encrypted with AES-256 block level encryption. All data in transit is transmitted over TLS 1.2+ channels. Full policy available on request.
(See https://klue.com/terms)
"Data Access Controls: Klue shall take reasonable measures to provide that Personal Data is accessible and manageable only by properly authorized staff, direct database query access is restricted, and application access rights are established and enforced to ensure that persons entitled to use a data processing system only have access to the Personal Data to which they have privilege of access; and, that personal data cannot be read, copied, modified, or removed without authorization in the course of processing.
Transmission Controls: Klue shall take reasonable measures to ensure it is possible to check and establish to which entities the transfer of Personal Data by means of data transmission facilities is envisaged so Personal Data cannot be read, copied, modified, or removed without authorization during electronic transmission or transport."
Data center location(s)
United States
Data hosting details
Cloud hosted
Data hosting company
Heroku, Amazon Web Services, Google Cloud Platform
App/service has sub-processors
yes
Guidelines for sub-processors
App/service uses large language models (LLM)
no
Certifications & compliance
SOC attestation
GDPR commitment
Data deletion request procedure
Deletion requests are handled via Customer Support request (in-app Intercom message, or email to support@klue.com)
HIPAA compliant
no
While this app may offer HIPAA compliance, Slack does not have a business associate agreement with any third-party application providers, including those in the Slack Marketplace, so you are responsible for validating the provider's compliance and executing an appropriate agreement before enabling.
Security
Date of latest pen test
2022-07-19
Executive summary is available to potential customers upon request
yes
Supports Single Sign On (SSO) with the following providers
Okta, Onelogin, Salesforce, Azure AD, Google G Suite, or any SAML v2 compliant identity provider
Supports Security Assertion Markup Language (SAML)
yes
Has a dedicated security team
yes
Contact for security issues
security@klue.com
Has a vulnerability disclosure program
no
Has a bug bounty program
no
Requires third party authorization/connections
no
Uses token rotation
no