Customer Support
Choose from a number of apps that can help support your customers more quickly. Connect your help desk, your CSM system, or your social accounts to Slack.
Zendesk
View, create, and take action on support tickets from any Slack channel
Customer Support
Included with service subscription
Suptask
Ticketing help desk for all your teams natively in Slack
Customer Support
Free and paid plans available
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HubSpotMarketing, sales and customer service software that starts free to help you grow better. -
TypeformGet notified in a channel or direct message when someone completes a typeform -
WorkstreamsWorkflow & Kanban task management for distributed teams -
Atlassian AssistCreate and respond to Jira Service Management issues in Slack -
JotformSend form submissions to teammates or channels -
AWS SupportManage AWS Support cases in Slack -
TaskyTasky integrates Autotask allowing MSPs to collaborate right from Slack -
Promoter NinjaPromoter Ninja is the cheapest and simplest NPS email survey tool to monitor customer satisfaction. -
Gainsight SallySally, an AI bot powered by Gainsight, enables your company to better collaborate through real-time customer insights in Slack. -
Session RewindOptimize your web experience with video recordings of user behavior -
OnboardStreamline customer onboarding with Onboard for Slack. -
GoToAssistGain control of a remote PC or Mac in seconds, without any installation -
ReamazeCustomer communications platform for businesses. -
ScreenStepsIntegrate ScreenSteps with Slack -
ClarityflowAsync video conversations with clients & colleagues, synced up with Slack. -
Usersnap PlatformSmart feedback for the products your customers love -
SharpSpring Live ChatDrive more leads. Convert them to sales. Optimize your marketing. -
ProductroadCustomer Feedback Management Platform -
interbotClose support tickets faster with your team's help -
smartQWorkflow management tool for teams. Kanban board for businesses. -
ProdPadCreate and collaborate on feedback and ideas directly from Slack -
SalesmsgSimple, scalable business texting -
AmTrav Business TravelBusiness travel is always personal -
KayBotAnswer team questions from your own knowledge graph -
Intercom by SupportmanIntercom Metrics and Ratings in Slack for Support Teams -
VYSBImessageConnect your vysbimessage.com Chatbot -
Konnect InsightsKonnect Insights is a powerful social listening and analytics tool -
MemailaThe very first team inbox that can be managed by anyone on your team from any device. -
PendoThe Pendo app allows you to create a channel specifically for NPS or see a data rich preview when you paste any Pendo link in Slack -
FrontThe inbox for teams to collaborate on email and more