MailClark is Your Smart Shared Inbox Within Slack. Bring the power of a shared inbox within Slack to easily engage your teams in workflows related to messages management. For every Customer Support, Sales & Marketing, Project Management or Recruitment team, MailClark centralizes shared inboxes to optimize productivity.
What You Can Do With MailClark :mailbox_with_mail: Centralize all your communication tools (e.g. Gmail, Outlook, any IMAP, Facebook Page or Twitter account) into your team workspace. :incoming_envelope: Receive and send external messages from Slack: emails, Twitter or Facebook messages. :handshake: Collaborate with your teammates on external messages directly into Slack: choose an assignee, keep track of message statuses, reply to your emails, etc. :bell: Insure continuity in conversations with your leads, customers, suppliers, applicants or any external contacts: message reminders, conversation in the thread panel.Which Teams Does MailClark Work for 1. Customer Support Centralize all your customers' messages in one Slack channel to improve your team collaboration on customers inquiries. Break silos between teams involved in the customer care process and respond faster to increase customer satisfaction.2. Marketing & Sales Centralize and improve your Marketing and Sales actions within the same workspace to align your teams around leads management. Easily handle your customer journey from the incoming lead to its customer transformation, to end with customer care.3. Recruitment Centralize candidates' emails for a new position in your Slack and make the decision process collaborative including other teams in your recruitment process if necessary.4. Project Management Centralize & manage all your projects in your Slack Workspace, and collaborate with all people involved: colleagues, partners, providers, customers or any external person to your company.Why People Love MailClark “Great Slack app to get emails in one place. MailClark is easy to use, setup is as simple as creating email addresses.” Phil Druce, CEO, Because Accuracy Matters“We use our main workspace for everything. And now we’re sure everybody could see emails and respond to it.” Kaylen Steele, Marketing Manager, Ghitterman “I wanted a way to sync our various organization email inboxes to our favorite workspace.” Constance Chen, Front End Web Developer, Seattle Indies“We rely on the reliability of the bot. Thanks to MailClark our customer support is very reactive.” William Lamy, IT Manager, Inphonik14-day free trial, no credit card required. After that, a paid account is required.
MailClark, email for teams will be able to view:
MailClark, email for teams will be able to do:
Review the details to better understand this app’s security practices. To learn more about assessing apps for your workspace visit our Help Center.
Customer data are kept as long as our application is installed in the workspace. In accordance with the law, we retain certain information forever (such as invoicing information) to comply with our legal obligations.
Data archiving and removal policy
We delete your information within 14 days after you uninstall our Service from the Platform.
EU individuals may send us a request to erase data at any time as part of our GDPR compliance.
Data storage policy
Customer data is encrypted at rest and stored redundantly at multiple availability zones in our hosting provider’s data center to ensure availability.
We have nightly automatic backups, and a dedicated Incident Response Team trained to recover system failure or disaster.
Data center location(s)
Data hosting details
A mix of AWS RDS and AWS S3 depending on the nature of data.
Please contact our Data Protection Officer at firstname.lastname@example.org for any data deletion request.
While this app may offer HIPAA compliance, Slack does not have a business associate agreement with any third-party application providers, including those in the Slack App Directory, so you are responsible for validating the provider's compliance and executing an appropriate agreement before enabling.
Date of latest pen test
Executive summary is available to potential customers upon request
Supports Security Assertion Markup Language (SAML)