Data retention policy
We are not disclosing any of your information to anyone but your team. We only use your personal data to improve our Services, including Presence Transcribe, to provide seamless ways to communication directly with your team members, and other Presence functionality to you and your team.
We may store some of your personal information on the side of our service providers, business partners, subsidiaries and affiliates when we use their services. Their list and services include, but not limited to:
- Google Cloud- for transcribing voice data to text;
- Amazon AWS - hosting provider where we lease servers to store our data;
- Stripe - payment provider that manages payments for Presence services;
We do not sell, lease or transfer your personal information to third parties, but we may and sometimes shall disclose your personal information if one of the following circumstances occur:
as required by law such as to comply with a subpoena, or similar legal process;
when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request;
if we are involved in a merger, acquisition, or sale of all or a portion of our assets, you will be notified via email and/or a prominent notice on our Service of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information; to any other third party with your prior consent to do so.
Data archiving and removal policy
The right to data portability - You may request details of the personal data that we hold about you. You may request a copy of the personal data we hold about you. You may request that we erase the personal data we hold about you at any time. You may also request that we transfer this personal data to another third party.
Data storage policy
We make sure the processing of all personal data is done properly and safely. You can exercise the rights guaranteed to you in this section or by the GDPR by contact us via email on address contact@presence.so.Right to be informed about processing of your personal data and the right to access the dataYou are entitled to require information about whether the personal data are subject to processing or not. If the personal data is processed, you have the right to require information about:data controller, his representatives or personal data protection commissioners;the purpose of processing personal data;categories of processed personal data;recipients or categories of recipients of processed personal data;data processors;enumeration of your rightsoption to enquire respective data protection authority about the sources of processing personal data; andautomated decision-making and profiling.You have the right to be provided with a copy of processed personal data. The right to obtain this copy cannot interfere with the rights and freedoms of other persons.If the data controller intends to use the personal data for a different purpose it was originally collected for, the data controller provides you with additional information and information about the intended purpose before any additional data processing.The above mentioned information which you have the right to be provided with, is part of this Policy. That does not prevent you from requesting this information again.
App/service has sub-processors
yes
Guidelines for sub-processors